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Salesforce Administrator III

Location: Nashville, TN

Job Type: contract

Company: IDR

Category: End User Support / Helpdesk

Job Description Apply Now

IDR is seeking a Salesforce Administrator III to join one of our top clients for an opportunity in Nashville, Tennessee. This role entails supporting and maintaining a Salesforce-based application used by the City of Nashville, focusing on day-to-day application administration, troubleshooting issues, and ensuring system smoothness for internal users and the public. It is a collaborative role ideal for a self-starter with strong communication skills and solid experience in application support or system administration.

Position Overview for the Salesforce Administrator III:

• Provide application support for Salesforce and other enterprise systems, ensuring optimal performance and user satisfaction.
• Manage daily system administration tasks, including user account management, configuration, and troubleshooting.
• Support data monitoring, reporting, and backup processes to maintain data integrity and system efficiency.
• Collaborate with internal teams to test new features, implement improvements, and support project activities.
• Assist with user training, system audits, and process review to enhance operational workflows.

Requirements for the Salesforce Administrator III:

• 2-4 years of basic troubleshooting experience.
• 1–3 years of Salesforce application support or similar platform experience.
• Proven ability to troubleshoot software issues and support end-users effectively.
• Experience managing user accounts, access, and permissions.
• Strong testing skills, including developing test plans and troubleshooting new features.

What's in it for you?

• Competitive compensation package
• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry leading organization.

Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Dedicated Engagement Manager who is committed to you and your success.
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row.

#LI-Hybrid All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. IDR is subject to certain governmental recordkeeping and reporting requirements for the administration of civil rights laws and regulations. In order to comply with these laws, we invite employees to voluntarily self-identify their race or ethnicity, gender, and veteran status (if applicable). Submission of this information is voluntary and refusal to provide it will not subject you to any adverse treatment. The information obtained will be kept confidential and may only be used in accordance with the provisions of applicable laws, executive orders, and regulations, including those that require the information to be summarized and reported to the federal government for civil rights enforcement. You may access this form here.

Apply Now