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Network Monitoring & Observability Administrator
Location: Atlanta, GA
Job Type: contract
Company: IDR
Category: Network Engineering
IDR is seeking a Monitoring and Automation Engineer to join one of our top clients for a remote opportunity.
This role involves designing, implementing, and maintaining enterprise monitoring and observability solutions within a highly technical environment. The position requires collaboration with network engineering, operations, DevOps, and IT Service Management teams to improve network visibility, automation, and operational efficiency.
Position Overview for the Monitoring and Automation Engineer:
- The ideal candidate will be responsible for developing and supporting telemetry collection, dashboards, and integrations to monitor network infrastructure and services.
- This role includes configuring and managing tools such as Prometheus and Grafana, and integrating these platforms with ServiceNow for incident and workflow automation.
- The position involves troubleshooting data collection and visualization issues, partnering closely with operational teams to improve network reliability, and documenting monitoring architecture and procedures.
Requirements for the Monitoring and Automation Engineer:
- Experience administering and supporting Prometheus and Grafana in production environments.
- Strong understanding of telemetry collection from network devices and infrastructure systems.
- Proven ability to develop and maintain custom Grafana dashboards and visualizations.
- Experience integrating monitoring, observability, or event management platforms with ServiceNow.
- Understanding of ITSM processes, including incident, problem, change, and knowledge management.
What's in it for you?
- Competitive compensation package
- Full Benefits; Medical, Vision, Dental, and more!
- Opportunity to get in with an industry leading organization.
Why IDR?
- 25+ Years of Proven Industry Experience in 4 major markets
- Employee Stock Ownership Program
- Dedicated Engagement Manager who is committed to you and your success.
- Medical, Dental, Vision, and Life Insurance
- ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row.
#LI-Remote All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. IDR is subject to certain governmental recordkeeping and reporting requirements for the administration of civil rights laws and regulations. In order to comply with these laws, we invite employees to voluntarily self-identify their race or ethnicity, gender, and veteran status (if applicable). Submission of this information is voluntary and refusal to provide it will not subject you to any adverse treatment. The information obtained will be kept confidential and may only be used in accordance with the provisions of applicable laws, executive orders, and regulations, including those that require the information to be summarized and reported to the federal government for civil rights enforcement. You may access this form here.